Greater Minds Customer Support
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Orders & Membership
Ordering and Payments
What payment methods do you accept?
My credit card does not work - what shall I do?
How do I get a refund?
What is the money-back guarantee time period?
How long will it take to refund my order?
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How can I unsubscribe from some Greater Minds' emails?
I have a new email address. What do I need to do?
Shipping & Fulfillment
How long will it take before I receive physical products order?
How can I return my physical program CDs?*
How much does shipping cost?*
What shipping carriers do you use?*
I'm not based in the UK - can I still buy if I'm an International customer?
Are your platforms, programs and websites compatible with iPad, iPhone or other smartphones or tablets?
I've forgotten my username/password - help!
Which internet browser should I use?
How can I download and access your programs on my Apple iOS device? Like my iPhone or iPad?
How can I download and access your programs on my Android Smartphone or Tablet?
Working With Greater Minds
Is there a Greater Minds affiliate program?
How do I sign up for the Greater Minds affiliate program?
What is the minimum payout threshold of affiliate commissions?
How do you pay commissions to affiliates?
Do you have a referral/second-tier affiliate system in place?
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Can Greater Minds publish me?
What are the author submission guidelines and criteria?
About Greater Minds
Where is your company based?
What are your opening hours?
How can I contact you?