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Ordering and Payments

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What currency are your prices in?
All of our prices are stated in US Dollars. Please check current conversion rates to find out the price in your country.  Our company is based in the UK...
Wed, 22 Feb, 2017 at 1:55 PM
What payment methods do you accept?
We currently accept Credit or Debit card payments from the following card types: Visa MasterCard American Express Maestro We also accept payments m...
Tue, 6 Aug, 2019 at 3:50 PM
My credit card does not work - what shall I do?
If your credit card is not working when attempting to place an order on our website, it may be because: You have reached your credit limit.  You made an...
Tue, 6 Aug, 2019 at 3:49 PM
I haven't received my invoice after purchase. How can I get a copy of this?
This may have gone into your spam/junk folder, however if you cannot locate this please just contact support@greaterminds.com and we will happily send you a...
Fri, 1 Dec, 2017 at 3:20 PM
My scheduled payment has failed. What can I do to set this up again?
If your payment has failed, an email will be sent to you informing you that this has happened. In this email you will find a link to manually make this ...
Wed, 22 Feb, 2017 at 2:04 PM
What is the money-back guarantee time period?
If you did not achieve the results or experience you were looking for and would like a refund then you are covered by our money-back guarantee. Please r...
Tue, 6 Aug, 2019 at 3:28 PM
How do I get a refund?
Here at Greater Minds, we want you to be 100% satisfied with your purchase. If you are experiencing any difficulties or struggling with any part of your pro...
Fri, 1 Dec, 2017 at 3:11 PM
How long will it take to refund my order?
After you have submitted your initial request for a refund, you should expect to hear back from our Customer Happiness Team within 48 hours. If yo...
Fri, 1 Dec, 2017 at 3:19 PM