- After you have submitted your initial request for a refund, you should expect to hear back from our Customer Happiness Team within 48 hours.
- If you are eligible for a refund they will provide you with a personalized link which will direct you to a form to be completed and submitted.
- Once your completed form is received your refund should be processed within 24 hours. You will be notified immediately once this is done.
- All refunds from this point take around 3-5 working days to be finalized and the funds credited to your account. This time scale depends on your bank or card provider.
How long will it take to refund my order?
Modified on: Fri, 1 Dec, 2017 at 3:19 PM
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