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Ordering and Payments
8
What currency are your prices in?
What payment methods do you accept?
My credit card does not work - what shall I do?
I haven't received my invoice after purchase. How can I get a copy of this?
My scheduled payment has failed. What can I do to set this up again?
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Email Subscriptions
2
How can I unsubscribe from some Greater Minds' emails?
I have a new email address. What do I need to do?
Shipping & Fulfillment
4
Online/Digital Programs
I'm not based in the UK - can I still buy if I'm an International customer?
How long will it take before I receive physical products order?
How can I return my physical program CDs?*
Technical Issues
Accessing Programs
5
Are your platforms, programs and websites compatible with iPad, iPhone or other smartphones or tablets?
I've forgotten my username/password - help!
Which internet browser should I use?
How can I access and download my programs on my Apple iOS device? Such as iPhone or iPad?
How can I access and download my programs on my Android Smartphone or Tablet?
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Affiliate Program
6
Is there a Greater Minds affiliate program?
How do I sign up for the Greater Minds affiliate program?
What is the minimum payout threshold of affiliate commissions?
How do you pay commissions to affiliates?
Do you have a referral/second-tier affiliate system in place?
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What are the author submission guidelines and criteria?
About Us
About Greater Minds
3
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