Here at Greater Minds, we want you to be 100% satisfied with your purchase. If you are experiencing any difficulties or struggling with any part of your program, please let us know as we are here to support you on your journey. However, we completely understand that our programs may not be for everyone, and that's okay too.
If you did not achieve the results or experience you were looking for, you are covered by our money-back guarantee.
Depending on the product, the money-back guarantee covers you for a period of time.
If you are unsure, look up your product here to check that you are covered before proceeding.
The criteria for the refund policy is as follows:
- You must provide us your full payment receipt of purchase including order ID, full name and email address
Any refund claims made after the return period will not be accepted. After this time transactions are non-refundable.
After we've processed the refund for you - we will invite you to complete a short questionnaire to help us improve our products and services - but this is optional.
To submit your refund request:
Please visit the following link: http://support.greaterminds.com/support/tickets/new
- Enter your email address (the same one you used to make a purchase), Summarize your request (I'd like a refund), Then choose: Orders/Payments/Accounts from the "What is your question above" and finally please tell us your full name, order ID and the name of your product you purchased in the large text box.
- Then click "Submit"
- A member of our Customer Service Team will review your request and be in touch within 1 working day or less.